Frotcom International, dedicated to the development and commercialization of intelligent fleet management solutions, has obtained ITMARK certification, focused on optimizing business processes, software engineering, systems and services, and security management.

With this certification, awarded by Tecnalia and accompanied by Strongstep consultancy, FROTCOM is now included in the restricted core of worldwide software houses that have certified their architecture and software development processes through good practices based on methodologies agile (in the case of Frotcom is used Scrum).

Pedro Castro Henriques, CEO of Strongstep, said: “This joint challenge at FROTCOM has achieved a good combination between ITMARK and Scrum, which has resulted in significant improvements in the development of its product and services that are more robust, innovative and capable of competing in markets highly competitive global markets.”

Watch video here:
ITmark Certification – FROTCOM INTERNATIONAL

Valério Marques, CEO of Frotcom International pointed out that “Today, we can say that processes development are more clearly planned and documented and that information security has increased. This improvement is the result of the use of advanced frameworks and is proven by the industry, allowing a greater quality and speed in the processes of development of our solutions, with very clear reflections in the improvement of the products that we make available to the market.”

FROTCOM uses an agile methodology that favors the development of new functionalities in short cycles, privileging the delivery of value to partners and clients, with the assumption of a continuous evolution until the complete functional adaptation of the solution to the demands of the market.

The MINTIC and COLCIENCIAS assigned us to the TECNALIA COLOMBIA company as
the consultants to advance this certification process that for SISTEMAS ECAS SAS, was
very beneficial and satisfactory because the consultants appointed were professionals of
high professional and personal qualities that accompanied us until obtaining of ITMARK
CERTIFICATION, which has brought us many benefits, among others we can highlight the
following:

1 . Design of the processes that ensure the sustainability and safety of SISTEMAS
ECAS S.A.S. ln terms of business and information security to guarantee
continuity in business and the continuous growth of the organization.
2. Develop and adopt the best practices and procedures for software
development processes with in the organ ization.
3. Recognition of prospects and expansion in the target and real market.
4. Preparation of the organization to face new challenges in such a changing
market
5. lmprovements in all internal processes of the organization and specifically
those related to Security, human talent, marketing and administration.

TECNALIA COLOMBIA guided us in the ITMARK consulting and certification process that
for SISTEMAS ECAS S.A.S, constitute the foundations of the process for continuous
improvement, sustainability, growth and recognition by our current and potential clients.

Having the certification, has generated in INDESAP, a new culture of quality in the personnel, strengthening in this way the company Know How and Good Will. We have also become the first youngest sector company in the region, to obtain it, leading us in the medium term to achieve other types of certifications, aligned with IT MARK.

In this process we were accompanied and advised by TECNIALIA, which was very helpful because without this accompaniment, it would have been more complicated and cumbersome.

With the implementation of ITMARK, the company improved in each of the areas in their processes and we are more organized. All of this is reflected in the quality of our products and services, as well as in the continuous improvement of each process and the integral form of the company in all its areas.

The consultancy process was largely satisfactory, as the consultants are professionals with high personal and professional quality accompanied by BISA CORPORATION LTDA, guaranteeing ITMARK certification, and of course a series of benefits, among which are:
1. Design of processes that ensure the sustainability of the organization in terms of business and information security to ensure continuity and growth of the company.
2. Improvement in the internal structure of human resources
3. Adopt best practices for the software development process
4. Recognition and expansion in the market
5. Inclusion in bidding processes as bidders through benefits in evaluation criteria

In general terms, the ITMARK consultancy and certification process constitutes the foundations of the process of continuous improvement, sustainability, growth and recognition by our clients.

ITmark is a quality management certification developed by Tecnalia in 2005 with the purpose of promoting excellence in management activities for SMEs in three different areas:
• Business management
• Information security management
• Software engineering, systems and services

The ITmark certification is organized in three levels: Basic, Premium and Elite.
• Basic ITMark certifies that the company knowledges and has started to implement key areas related to business management, information security management and software engineering, systems and services. Starting to implement these improvements allows the company to better manage its products, customers and production processes.
• ITMark Premium certifies that the company has defined and implemented key processes related to business management, information security management and software engineering, systems and services. At this level the company moves along the improvements achieved at the previous level and extends them to more organizational areas.
• IT Mark Elite certifies that the company has defined and implemented a large number of processes related to business management, information security management and software engineering, systems and services. Besides, the company systematically performs a process improvement initiative.

These certifications have been performed in the framework of a project in which both Tecnalia and Tecnalia Colombia are participating. The project is financed by the Science, Technology and Innovation Department of Colombian Administration –COLCIENCIAS-. One of the project goals is to increase Colombian IT companies competitiveness by adopting quality management models.

ITmark is a quality management certification developed by Tecnalia in 2005 with the purpose of promoting excellence in management activities for SMEs in three different areas:
• Business management
• Information security management
• Software engineering, systems and services

The ITmark certification includes an improvement model developed using as input different internationally recognized models and standards:
• EFQM and ISO 9001 for business management
• ISO 27000 for information security management
• CMMI-DEV and CMMI-SVC for software engineering, systems and services

For an SME ITmark is a perfect starting point for a process improvement initiative.
ITmark is present in more than sixteen countries, primarily from Europe and Latin America, having available a consultants and appraisers net all over the world.